FAQ
Frequently Asked Questions
It is 3.1 inches tall x 15.4 inches long x 10.6 inches wide.
It weighs 6.6 pounds when fully assembled in the case.
With the exception of the metal shaft and the handles, the entire unit can be cleaned with mild dish soap and can be fully submerged in water. The handles contain bronze bushings and magnets internally and should only be cleaned externally with soap and water. The plated steel shaft is corrosion resistant but should be dried off if it gets wet.
If you are experiencing difficulty closing the case, please check to be sure the metal shaft is centered between the supporting ribs and is laying flat to the bottom. Also, make sure that the roller wheels are placed fully seated in their proper positions.
Virtually all of the major muscle groups are able to be accessed in one of the three modes, which is why Pinnacle is so unique! Please refer to the “How it works” section for more details.
What is the recommended installation height for the Quick Release Wall Mount brackets?
We recommend installing the quick release wall mounts at the height of your shoulder blades. This way you can easily target the areas above and below, such as your neck and your lower thoracic spine. Stay tuned for the Adjustable Rail System which allows a 30 inch range of vertical adjustment!
The design of the roller is such that the outer roller is less firm and the inner roller is more firm. However, we will also be offering an LT, softer/less aggressive version, and an XT, more firm/aggressive version. Stay tuned for availability.
No minimum age requirement here! We just recommend that small children be supervised when using Pinnacle.
Yes. Look in our Shop.
We are all excited for the release of more unique product offerings from Pinnacle! We will update the website with the dates as soon as they are available.
Pinnacle’s roller surface is unique because it’s engineered to be both comfortable, rugged, and still provide a grippy tactile feel that helps properly hold onto your skin and gently move the fascia.
Pinnacle TRS provides modularity, versatility, portability, and comfort that other rollers do not. We believe that it is truly the only roller you’ll ever need.
Our base stand has non-skid feet, which keep the roller from rolling away from you. Rolling on a stand also minimizes the distance that your body has to travel to reach, minimizing pressure on your joints.
We offer free ground shipping to the contiguous 48 US states. Expedited shipping and shipping to Hawaii, Alaska, and Canada are available for an added fee.
Unused products may be returned in the original packaging for a full refund within 30 days of purchase. Additional shipping charges apply. Pinnacle does not cover return shipping unless there is a manufacturer’s defect. Refunds will be issued to the purchasing card within three business days of receipt of product(s). Refer to the Returns Policy for full details.
The product is warrantied against manufacturer’s defects for a period of six months from the date of purchase. Please provide a description and photographs of the issues to info@pinnacletrs.com, or add a note on the “Contact Us” page. Upon review we will replace or refund the purchase. The warranty applies to the products only when used in appropriate fashion. Damage due to negligence or misuse is not covered.
Massage rolling has been shown to improve joint range of motion, muscle pliability, mobility, flexibility, blood flow, and performance and decrease pain. Int J Sports Phys Ther. 2015 Nov; 10(6): 827–838.
Use Pinnacle pre-and post-workouts, or anytime your muscles are in need of a good massage!
Use it as often as your muscles cry out in agony or need attention and love.
Healthy muscles shouldn’t hurt when they’re rolled out with proper pressure. If you’re feeling pain, it likely means that your muscle is injured in some way, such as after a strenuous workout. As muscle adhesions resolve and fascia becomes healthier with regular rolling, you should notice a decrease in the pain. *IF YOU EXPERIENCE SEVERE PAIN WITH ROLLING, PLEASE STOP AND CONSULT YOUR MEDICAL PROVIDER.
We recommend getting clearance from your medical provider or physical therapist who understands your particular injury or condition before rolling on an injured body part.
A massage gun percusses muscles, while rolling with Pinnacle massages muscles and moves fascia. Pinnacle TRS, with its different modes and configurations, offers access to a wider range of muscles than a massage gun. In addition, Pinnacle TRS allows a solo user to target many more muscle groups (such as those of the back) that are not reachable with a massage gun.
Please fill out an application under the “Contact Us” tab. We would love to hear from you and have you join our team!
Team Pinnacle TRS Ambassadors enjoy knowing that they are part of an exciting group of like-minded individuals that care about health, wellness, strength, and performance. As an Ambassador you are assigned a unique discount code which allows you to get a referral bonus for every sale and special savings for you and your contacts.
There is absolutely no cost to be a Team Ambassador.
We would love to hear from you! Find us on Facebook @Pinnacle Therapeutic Roller System, on Instagram @Pinnacle_TRS, or join our Zwift team, Team Pinnacle TRS! Tag us @PinnacleTRS and follow us at #PinnacleTRS. Show us how YOU roll! Send us pics or video with your favorite rolling moments and you may be featured here and on the socials.